Cancellation policy

At Chloéa Paris, every order is processed with care and intention to ensure timely fulfillment and quality assurance. Once an order is placed, it immediately enters our processing system and cannot be modified or canceled.

Please Note:

• All sales are final once an order is submitted.

• We are unable to cancel, change, or edit orders after purchase.

• This includes changes to shipping address, product selection, color, or quantity.

Why This Policy Exists

To maintain efficient processing and fast delivery, our fulfillment operations begin immediately after checkout. Once an order is in progress, it cannot be reversed without disrupting production and logistics.

Shipping & Delivery

• Please ensure all shipping information is accurate before completing your purchase.

• Chloéa Paris is not responsible for delays, lost packages, or delivery issues caused by incorrect address information provided at checkout.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact our support team within 48 hours of delivery with:

• Your order number

• Clear photos of the item and packaging

We will gladly review the issue and assist in accordance with our Returns & Exchanges Policy.

By placing an order with Chloéa Paris, you acknowledge and agree to this No Cancellation Policy.